I am happy to share my experience with such a professional company. From the very beginning the salesperson was informative, knowledgeable and not aggressive with his approach. The weather was very uncooperative which extended the date of installment; but I must say that the staff always stayed in contact to inform me of my position regarding the estimated installation date. When the day of installation arrived the crew had an early start, I had several errands to run. They worked as a unit, my landscaped was protected, I returned and they were about 50% done. I left again to have a nice lunch with my guest. When I returned home the property was clean, not one peace of debris and no damage. I returned home to a beautiful architectural roof. I highly recommend. Customer service still exist!